About this Privacy and Website Policy
This website policy applies to this website, which is operated on behalf of Triple Muse Media Pty Ltd | ABN 21 615 341 038 and its related bodies corporate (we, us and our).
We are committed to protecting your privacy.
We recognise that any personal information we collect about you will only be used for the purposes we have collected it or as allowed under the law. It is important to us that you are confident that any personal information we hold about you will be treated in a way which ensures protection of your personal information.
Our commitment in respect of personal information is to abide by the Australian Privacy Principles (APPs) and Part IIIA of the Privacy Act, the Privacy (Credit Reporting) Code 2014 and any other relevant law.
Collection and use of information
We may collect personal information from you directly or via your use of our services. We will only collect personal information which is reasonably necessary for, or directly related to, our functions or activities.
Sensitive information is any information about a person’s racial or ethnic origin, political opinion, membership of a political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association, membership of a trade union, sexual preferences or practices, criminal record or health information.
We will not ask you to disclose sensitive information, but if you elect to provide sensitive information, it will also be captured and stored.
Do we disclose your personal information?
To offer targeted products and services when you complete a form or survey on this site, we may disclose your personal information to:
• organisations that provide products or services used or marketed by us
• to prospective funders or other intermediaries in relation to your finance requirements
• to associated businesses that may want to market products to you
• to companies that provide information and infrastructure systems to us
• to our agents, contractors, external service providers to outsource certain functions
• to any person or entity, where you have provided us consent
• where we are required by law to do so, such as under the Anti-Money Laundering and Counter Terrorism Financing Act 2006 (Cth), government and law enforcement agencies or regulators
• to investors, agents or advisers, or any entity that has an interest in our business
Prior to disclosing any of your personal information to another person or organisation, we will take all reasonable steps to satisfy ourselves that:
• the person or organisations has a commitment to protecting your personal information at
least equal to our commitment, or
• you have consented to us making the disclosure.
We may use your personal information for direct marketing purposes from the other organisations we are affiliated with. We will not use or disclose sensitive information about you for direct marketing purposes unless you have consented to that kind of use or disclosure. They may contact you by mail, phone or email and send you information about their promotions, offers, products and services. Details of how to opt out of being contacted can be found on their websites.
If you do not wish to receive direct marketing communications from us or from other organisations we are affiliated with, or wish to know the source of the information being used, you may also submit a request to us. We will respond to your request as soon as practicable.
If the direct marketing is by email you may also use the unsubscribe function. We will not charge you for giving effect to your request and will take all reasonable steps to meet your request at the earliest possible opportunity.
How safe and secure is your personal information that we hold?
The security of your information is very important to us. We will take a range of measures and reasonable steps to protect your personal information. Your personal information will always be stored in a secure environment.
We take all reasonable steps to protect the information in our systems from misuse, interference, loss, and any unauthorised access, modification or disclosure. We regularly review developments in security and encryption technologies.
If we no longer require your information, and we are legally permitted to, we will take all reasonable steps to destroy or de-identify the information.
We take reasonable steps to preserve the security of cookie and personal information in accordance with this policy. If your browser is suitably configured, it will advise you whether the information you are sending us will be secure (encrypted) or not secure (unencrypted).
Access and correction to your personal information
We will provide you with access to the personal information we hold about you. You may request access to any of the personal information we hold about you at any time. We may charge a fee for our costs of retrieving and supplying the information to you.
Depending on the type of request that you make we may respond to your request immediately, otherwise we will usually respond within seven days of receiving your request. We may need to contact other entities to properly investigate your request.
There may be situations where we are not required to provide you with access to your personal, for example, if your request is vexatious or if the information is commercially sensitive. An explanation will be provided to you if we deny you access to the personal information, we hold about you.
If any of the personal information we hold about you is incorrect, inaccurate or out of date you may request that we correct the information by writing us at email@example.com.
If appropriate we will correct the personal information at the time of the request. Otherwise, we will provide an initial response to you within seven days of receiving your request. Where reasonable, and after our investigation, we will provide you with details about whether we have corrected the personal information within 30 days. If we refuse to correct personal or credit-related information we will provide you with our reasons for not correcting the information.
Information from third parties
Our website may contain links to the websites of Third Party providers of goods and services (Third Party websites). If you have accessed Third Party websites through our website, and if those third parties collect information about you, we may also collect or have access to that information as part of our arrangements with those third parties.
Where you access a Third Party website from our website, cookie information, information about your preferences or other information you have provided about yourself may be shared between us and the Third Party.
Advertising and tracking
When you view our advertisements on a Third Party website, the advertising company may use ‘cookies’ and in some cases ‘web beacons’ to collect information such as:
• the server your computer is logged onto;
• your browser type;
• the date and time of your visit; and
• the performance of their marketing efforts.
When you access our website after viewing one of our advertisements on a Third Party website, the advertising company collects information on how you utilise our website (eg which pages you view) and whether you complete an online application.
• to allocate a unique number to your internet browsers;
• to customise our website for you;
• for statistical purposes;
• to identify if you have accessed a Third Party website; and
• for security purposes.
Your IP address is the identifier for your computer when you are using the internet. It may be necessary for us to collect your IP address for your interaction with various parts of our website.
When you send a completed online application to us, we retain the information contained in that application. We are able to then use that information to provide our affiliates with your personal information in respect of any services that you require.
You can also suspend and save online applications, so you can complete and send the applications at a later time. If you suspend or save your application, the information that you have entered will be retained in our systems so that you may recover the information when you resume your application. Online applications that have been suspended or saved may be viewed by us.
Disclosure to overseas entities
We do not generally disclose personal information obtained from cookies to overseas entities in the course of our activities.